Struggling with unpaid HOA dues? Strategize with a Uniform Collections Policy

By Mitchell Drimmer, CMCA, LCAM
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Unpaid community assessments impact nearly every HOA in the country. Even without economic changes and rising inflation, sometimes money just gets tight. It’s important for HOA board members to strategize before past-due payments become a burden on the community. The way to do this? A Uniform Collections Policy, or UCP.

Too many communities operate reactively rather than proactively. A homeowner falls behind, and instead of following a strict collections process, the board handles each case as it comes in. This is risky. Without a structured plan to collect, your community risks slow recovery, no recovery, or selective enforcement accusations. 

But not every HOA has a UCP—in fact, most don’t. That’s why Axela built the Sample Uniform Collections Policy. This asset is available for any community that wants it—even management companies can download it to share with their portfolio. Our goal is to simplify the confusing and frustrating process of HOA collections as much as possible. 

Click here to download the Sample UPC and start changing your HOA collections today.

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Mitchell Drimmer, CMCA, LCAM

Axela Technologies is a collections technology platform that specializes in helping community associations recover delinquent assessments. Through the automation of much of the standardized collections process, the Axela platform reduces the cost of outreach and engagement. Axela leverages a multi-channel, digital-first approach to collections, providing transparency and efficiency for all stakeholders. To learn more about Axela, visit axela-tech.com.