Top KPIs for Building Successful Communities
Unlock the power of data to drive smarter decisions and long-term success in community management. Measure What Matters: Top KPIs for Building Successful Communities is a must-read for community association managers and property management leaders who want to optimize performance, improve resident satisfaction, and scale with confidence.
This free eBook explains how to use Key Performance Indicators (KPIs) to gain visibility into your operations, align your teams, and uncover opportunities for growth.
Key highlights include:
- Essential KPIs for Growth: Explore seven critical KPIs—like Net Operating Income (NOI), profitability per community, and resident satisfaction rate—that help you track performance and drive business success.
- Solving Common Challenges: Learn how KPIs can help overcome operational inefficiencies, staffing issues, financial uncertainty, and resident engagement challenges.
- Data-Driven Decision Making: Discover how to link KPIs to your business goals, create actionable tracking plans, and use real-time insights to make proactive changes.
- Practical Steps to Implementation: Get a step-by-step guide to selecting the right KPIs, setting benchmarks, and building accountability across your teams.
Whether you’re managing a handful of communities or scaling across a large portfolio, this eBook provides a clear roadmap to measure what matters most for your business.
Download your free copy today and learn how better metrics lead to better communities.
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Enumerate, formerly known as TOPS, is a best-in-class provider of property management software and payments solutions for community associations, HOAs and condo associations. We make it easier to run associations by digitizing and optimizing their accounting processes, operational workflows, AR & AP payments, and resident engagement, ultimately reducing administrative tasks by over 75%. With tens of thousands of communities and millions of homes managed, Enumerate is a leader in supporting communities across America.