The Fines Line: How Communities Enforce Rules

Fines are a common and necessary tool used to preserve harmony, safety, and quality of life in community associations. Follow these steps to create a well-managed, respectful environment that residents are proud to call home. By Hakki Cinel, PCAM

Community Management

Women in Community Associations: One Manager’s Unexpected Path to the Profession’s Pinnacle

Meet Kathrina Nguyen-Cortez, a general manager of a community in the Washington, D.C., area, who exemplifies the women leaders within CAI who give their time, creativity, and expertise to mentor others, build relationships, protect investments, and enhance the overall quality of life in neighborhoods.

By Hazel Siff

HOA Basics

Records Retention: Restoring Order and Organization to Community Documents

Every community association needs a records retention policy that dictates what documents and files to keep and for how long. Start with our sample records retention schedule.

By Daniel Brannigan

SPONSOR CONTENT

How Technology Improves Financial Accountability for HOA Boards

Technology is reshaping how HOA boards oversee, track, and communicate financial information. When used effectively, modern tools do more than streamline accounting tasks. They build trust, reduce risk, and help boards make more informed and confident decisions

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Meetings & Elections

Parliamentary Procedure: Why Robert’s Rules HOA Meetings

Most community association documents require the board to use parliamentary procedure at annual and special meetings. Robert’s Rules of Order has been the go-to guide for 150 years.

By Daniel Brannigan

Maintenance & Landscaping

Preventative Maintenance: Setting HOAs up for success

Preventive maintenance is about catching small problems before they become an expensive crisis. We show you how to start.

By Kevin Davis, Susan McClintic, J. David Rauch

Video

HOALive: How Community Associations Can Prepare for 2026’s Biggest Finance Challenges

HOALive is our webinar series hosted by CAI business partners covering HOA and condo hot topics.

By Sponsor, Edenred Pay

The Fines Line: How Communities Enforce Rules

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