The Fines Line: How Communities Enforce Rules

By Hakki Cinel, PCAM
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Fines are a common and necessary tool used to uphold community standards and preserve harmony, safety, and quality of life in community associations. When applied fairly, consistently, and with clear communication, they serve not as punishment but as an effective means to encourage compliance.

Fines should never be the first response for community associations. Follow these steps to create a well-managed, respectful environment that residents are proud to call home.

Ensure your rules are clear and easy to follow.

Community association rules and regulations should only be developed if they’re necessary. They should be based on the property authority — either governing documents or local, state, and federal laws. Rules should tell owners what they should do instead of what they shouldn’t and should explain why the rule is necessary.

The community’s governing documents must clearly define fine schedules, due process, and the rights of residents. Always consult with legal counsel before implementing fines.

Educate and communicate. 

Proactive education, outreach, and regular communication about rules and fines will promote compliance more collaboratively. 

Start with a conversation when violations occur. 

Written warnings and friendly conversations often resolve issues effectively and foster trust with residents. 

Remain consistent. 

Uneven enforcement creates resentment. All residents must be treated equally without exception. Violations must be clearly explained with outlined consequences and steps for resolution. Further actions such as amenity suspensions, rent garnishment, access restrictions, or legal action may be a last resort if violations remain unresolved.

Provide a fair opportunity to respond before fines are issued. 

Unresolved issues may be referred to an architectural, maintenance, or governance committees. If needed, the matter is escalated to the board, and residents are invited to a hearing before any decision is made. This structured, multistep process helps ensure transparency, fairness, and opportunities for resolution before enforcement becomes necessary.

Document thoroughly. 

Leverage committee input to provide education and support enforcement efforts. Remember to remain objective. Enforcement is about upholding standards, not personal differences. 

At Lakeridge, a 474-unit recreational community nestled among a heavily forested 235-acre site in Torrington, Conn., some chronic violations persisted for years. Our original fine structure, established in 1974, capped penalties at $5 — a level that was no longer effective. After updating our governing documents and adopting a more realistic fine structure, we saw a notable shift in behavior.

Once residents understood that noncompliance had meaningful consequences, many issues were resolved quickly.

Common violations we see revolve around property maintenance, unauthorized exterior modifications or changes to unit appearance, noise, pets, and parking in prohibited or unassigned areas.

Due to our proximity to New York City and our location in the foothills of the Berkshires, Lakeridge experiences a significant increase in visitors during the summer. This brings additional pressure on parking, facility use, and trash collection. Safety also is a major concern especially due to our wooded setting and winter weather conditions. 

Through seasonal reminders, signage, and proactive outreach, we reduce violations, limit the need for fines, and preserve safety.

>>Learn more about community association rules, enforcement, and fines in CAI’s Drafting Rules book.

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Hakki Cinel, PCAM

Hakki Cinel is general manager at Lakeridge Association in Torrington, Conn.