Laura Otto is the Senior Editor of Digital Content at CAI. A seasoned journalist, Laura previously worked for a creative, advocacy agency in Washington, D.C., where she wrote and edited content for a variety of public health clients. Prior to that, Laura served as a senior writer and editor for the George Washington University School of Medicine and Health Sciences. Laura is a graduate of Temple University in Philadelphia.
It’s a good idea to review your community’s guidelines so they align with today’s residents. Discover how to give your rules a check-up.
Lumping community association managers and property managers into the same bucket is a common mistake. We break down the distinctly different professions with functions, skill sets, and responsibilities specific to each.
Invoice-to-pay automation can help your community association accomplish its goals and improve service in 2025.
We take a deep dive to help our communities navigate the current labor and supply issues.
Fannie Mae and Freddie Mac mortgage guidelines are creating questions and concerns for condo communities. We break down what the new guidelines mean for you.
Community associations today employ highly-qualified professional community association managers, and we think residents should know what the manager has—and has not—been hired to do.
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